Privacy Policy

Last updated: August 2026

What data is collected

When you fill in the contact form or the qualification questionnaire, the data you type is collected: name, email, phone or WhatsApp number, project type, budget range, timeline and any message you write.

If you talk to the site’s AI assistant or over WhatsApp, the content of that conversation is stored alongside your contact details, so the conversation can continue without you repeating yourself.

Navigation data is also collected automatically: pages visited, time on page, traffic source and campaign parameters, along with technical data such as device type and browser.

How the data is used

To answer your enquiry, prepare proposals and carry out any resulting project.

To understand which channels and campaigns bring enquiries, and decide where to spend on promotion.

Data is not sold, rented or handed to third parties for commercial purposes.

Third-party services

The site uses Google Analytics and Google Ads to measure audience and conversions, and the Meta Pixel for the same purpose on Meta campaigns. These services use cookies and may collect identifiers from your device.

Transactional email is sent through Resend. WhatsApp support runs on the WhatsApp platform and is subject to Meta’s policies.

Data is stored on Vercel servers and in a PostgreSQL database hosted by Neon.

Third-party language models generate the assistant’s replies. Conversation content is sent to those providers for processing.

Cookies

The site uses cookies necessary for it to function, plus analytics and advertising cookies tied to the services described above. You can block or delete cookies in your browser settings; some features may stop working correctly.

How long data is kept

Contact details and conversation history are kept while there is a commercial relationship or a realistic chance of resuming one, and afterwards for as long as legal obligations require. You can request deletion at any time.

Your rights

You have the right to confirm whether your data is being processed, to access it, to correct incomplete or outdated data, to request anonymisation or deletion, to withdraw consent and to request portability.

To exercise any of these rights, get in touch at the address below.

Contact

Questions about this policy, or requests concerning your data, can be sent to toticavalcanti@gmail.com.